1. Returns or exchanges are available for selected products only; the return information is available on the product page on the website. The return policy of a product can be changed without prior notice.
2. In the event that we do not have pick-up service available at your location, you would have to self-ship the product to our office address.
3. Return or exchange charges may apply on a case-by-case basis.
4. A refund will be initiated after return pickup from the customer’s address. Refund processes take 24–48 hours.
5. You can cancel your order before we dispatch.
6. If we do not find a genuine explanation, we can cancel the return request.
7. If we do not find a valid reason, we may refuse the return request.
8. The Company will have the final say on whether to accept the return or not.

NOTE FOR RETURN

The items should be unused and unwashed for hygiene reasons.

The product should have the original packaging and tags in place. Items without the original tags will not be accepted.

Customized products cannot be returned or exchanged.

Return or exchange requests that are not raised within the return period (refer to the product page) will not be accepted.